AI + Telegram Operations
RestManager is a NestJS backend that automates restaurant management in Thailand. It connects Poster POS, Telegram, Google Sheets, OCR, and multiple LLM providers so owners get everything in chat.
The system centralizes procurement, checklists, reports, anomalies, tasks, guest feedback, SMM, and analytics. All alerts are delivered to role-specific Telegram chats with escalation rules.
The restaurant was losing money because orders were not always registered, checks could be zeroed out, and theft patterns were hard to prove.
We connected POS, Telegram, OCR, reports, anomaly checks, escalation rules, and theft-risk scoring with evidence links.
The business moved from loss to profit, unregistered-order leakage dropped by 75%, and owner reporting became 3x faster.
Owners and managers receive alerts, reports, and tasks without opening POS tools.
OCR + LLM pipeline for invoices, validation, and multilingual guest messages.
Anomalies, theft risk scores, and SLA alerts tracked continuously.
Core Flows
Interface Highlights
Daily report delivered at 23:00 with trends.
Alerts every minute for late responses.
Low stock auto-creates procurement tasks.
Google Vision + regex + fallback LLM.
Alert thresholds with owner escalation.
Creates purchase tasks with high priority.
Deleted checks spike, cashier variance +12%.
Monthly summary with AI insights sent to Telegram.
Tech Stack